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Database Support
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Copies of Data / Tables
Database Link to MS SQL Server (Oracle Gateways)
Database Restart in Restricted Mode
Database Restoration to a Specific Point in Time
Fiscal End of Year Procedures
Help with ORA- errors and/or Database Performance
Oracle Wallet and/or Database ACL
Pre-clone Export / Import
SQL script execution (by SYS or SYSTEM)
Other / Not Listed
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Ethos Identity Server
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Installation and Management of EEId
Configuration of Service Providers, user stores, IDP's
Patching and maintenance
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Middleware Support
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Tomcat instance creation/configuration
3rd Party Banner integrations
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Network Support
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Firewall configuration
Load balancing configuration
SSL certificate procurement/installation
DNS configuration
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OS/Server Support
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Virtual server deployment/decommission
Banner printer setup and configuration
Server firewall configuration
Storage management
CPU/RAM management
OS User Account Management
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General Banner
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General Banner service requests may be submitted here if not applicable to one of the services above.
General Banner Inquiries
Request something not available from current service descriptions.
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